PRIVACY POLICY — MultiVerse Match
Developer: SurturSoftware
Last updated: May 29, 2026
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SurturSoftware ("we", "us", or "our") operates the mobile game MultiVerse Match
(the "App"). This Privacy Policy explains what information may be collected when
you use the App, how it may be used, and your rights regarding that information.
By downloading or playing MultiVerse Match you agree to this policy.
1. INFORMATION WE COLLECT
MultiVerse Match is a free puzzle game. The App does not require account
registration or manual entry of personal data. However, the following types of
information may be collected automatically depending on the services active at
the time you play:
- Device identifiers: advertising ID (Google AAID / Apple IDFA), device model,
OS version, and language settings.
- Usage data: session length, levels played, in-app events (e.g., level
start/complete, purchase initiated).
- Technical data: crash reports and performance diagnostics.
- Purchase data: if you make an in-app purchase, the transaction is processed
entirely by the platform store (Google Play / Apple App Store). We receive
only a confirmation of the purchase; we do not store your payment details.
2. HOW WE USE YOUR INFORMATION
The information described above may be used to:
- Operate, maintain, and improve the App and its features.
- Display relevant advertisements (see Section 3).
- Process and fulfill in-app purchases.
- Analyze aggregate usage trends and fix technical issues.
- Comply with legal obligations.
3. ADVERTISING
MultiVerse Match is free to play. We reserve the right to display advertisements
within the App at any time. Ads may be served by third-party advertising networks
(such as Google AdMob or equivalent providers). These networks may use cookies,
advertising IDs, and similar technologies to serve ads relevant to your interests
and to measure ad performance.
We do not control the data practices of third-party ad networks. We encourage
you to review their privacy policies. You can opt out of interest-based
advertising through your device settings:
- Android: Settings › Google › Ads
- iOS: Settings › Privacy › Apple Advertising
4. IN-APP PURCHASES
We reserve the right to offer optional paid items within the App, including but
not limited to: continues, extra lives, hint packs, cosmetic content, and other
consumable or non-consumable items. All purchases are voluntary, processed
through the official platform store, and subject to that store's terms of
service. Prices, availability, and content of purchasable items may change
without prior notice.
5. THIRD-PARTY SERVICES
The App may integrate third-party SDKs or services (e.g., analytics,
advertising, crash reporting). Each third party operates under its own privacy
policy. We are not responsible for the data practices of these services.
6. CHILDREN'S PRIVACY
MultiVerse Match is not directed at children under the age of 13 (or the
applicable minimum age in your jurisdiction). We do not knowingly collect
personal information from children. If you believe a child has provided us with
personal data, please contact us at the address below so we can delete it.
7. DATA RETENTION
We retain collected data only as long as necessary to fulfill the purposes
described in this policy or as required by applicable law. Aggregate, anonymized
analytics data may be retained indefinitely.
8. YOUR RIGHTS
Depending on your jurisdiction you may have the right to access, correct, or
request deletion of personal data associated with your device. To exercise these
rights please contact us using the details in Section 10. Note that certain data
(e.g., anonymous crash logs) cannot be linked back to an individual and
therefore cannot be retrieved or deleted on a per-user basis.
9. CHANGES TO THIS POLICY
We may update this Privacy Policy at any time. The "Last updated" date at the
top of this document reflects the most recent revision. Continued use of the App
after a policy change constitutes your acceptance of the revised terms. We
recommend reviewing this policy periodically.
10. CONTACT US
If you have questions or concerns about this Privacy Policy, please contact:
SurturSoftware
Email: [email protected]
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© 2026 SurturSoftware. All rights reserved.